Which brings us to the third skill that you must have but haven’t been taught—the ability to implement at scale, the ability to get colleagues along the entire chain of care functioning like pit crews for patients. There is resistance, sometimes vehement resistance, to the efforts that make it possible. Partly, it is because the work is rooted in different values than the ones we’ve had. They include humility, an understanding that no matter who you are, how experienced or smart, you will fail.

~

News Desk: Cowboys and Pit Crews : The New Yorker

Great graduation speech from Atul Gawande given at Harvard Medical School this week.  He’s talking about healthcare, an issue I’ve been reading and following pretty regularly, but I think this applies to any industry.  This could easily sum up the culture I experience at Raytheon every day.

The question is, how do you shift people away from this mindset?  

1 June 2011 · Comments

1 note

  1. mitlgo posted this

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